F.A.Q.

For queries regarding the content or organisation of a specific course, please contact the person listed in the relevant course description.

For administrative or technical matters, please email mvg@ktu.lt or call +370 671 36146. We will get back to you as soon as possible.

Yes. If the course is delivered via the “Kursuok” platform, it may be eligible for state funding. Funding details are provided in the individual course descriptions.

Yes. In some cases, it is possible to agree on a personalised payment plan or receive financial support from your employer. Please get in touch via mvg@ktu.lt or call +370 671 36146 to discuss the options.

Yes. According to Article 16, Part 1 of the Law on Non-formal Adult Education and Continuing Learning of the Republic of Lithuania, each participant must sign a training contract. For underage participants, the contract must be signed by their legal guardian. Contracts can be signed electronically or in written form.

Yes, the delivery format (in-person, remote or blended) is indicated in the course description. You will be able to see the format when selecting a course.

It is possible, but please note that attending only part of the course may result in not receiving a certificate. We recommend contacting the course organisers in advance to discuss possible exceptions or individual solutions.

Yes. Some courses are run during weekday evenings or weekends. Full details are provided in each course description.

You can register by filling in the registration form provided in the course description (if registration is open).
After registering:

1. You will receive an email asking you to confirm your details.
2. Then, you’ll be invited to sign the contract.
3. Finally, you’ll receive payment instructions and login details for the learning platforms.

Yes, as long as the course dates do not overlap. We recommend checking that the sessions do not take place simultaneously.

Please inform us by emailing mvg@ktu.lt or contact the course coordinator. We will assist you in cancelling the registration or transferring to another group.

We offer:

• ready-to-use training programmes,
• bespoke training tailored to specific needs,
• professional accreditation and certification courses.

For advice, email milda.guzaityteraudone@ktu.lt or call +370 611 46 902.

Yes. We can adapt existing courses or develop a tailored programme based on your organisation’s needs. Contact milda.guzaityteraudone@ktu.lt or call +370 611 46 902.

Your account is created automatically 5 working days before the course begins, once the contract is signed. Login details are sent to the participant’s email address provided during registration.

Click “Forgot your password?” on the login page and follow the instructions sent to your email.

We primarily use MS Teams, Zoom and KTU’s virtual learning environment. You will be informed of the specific platform before the course starts.

First, check the email with login instructions. If you’re still having issues, contact the course coordinator or email mvg@ktu.lt.

Certificates are issued after successful completion of the course – this includes meeting assessment and attendance requirements. If requirements are fulfilled, the certificate will be issued within 20 calendar days of the course ending.

Yes. The certificate format is approved by the Rector of KTU and complies with national and professional standards. Some programmes provide ECTS credits.

Certificates are usually sent in PDF format via email. In some cases, you may be asked to collect them in person (you will be informed individually).

Once the contract is signed, you will receive an email with a link to the Lifelong Learning platform where you can access your payment invoice. The invoice includes:

• payment amount,
• bank account number,
• payment reference,
• payment deadline.

If your contract allows for payment in instalments, separate invoices will be issued for each due date.

You can pay via:

• online banking,
• or bank transfer.

Please clearly indicate the invoice number and participant’s full name in the payment reference to ensure your payment is correctly assigned.

If someone else is paying on your behalf (e.g. your employer), it is especially important to ensure the correct reference is included, otherwise the system may not be able to recognise the payer.

If you have any questions about the payment amount or deadline, please contact the person listed in the course description.

Yes. If a pro forma invoice is needed (e.g. for an organisation), please contact the course coordinator or email mvg@ktu.lt.

Yes. If you need a VAT invoice, please indicate this when signing the contract or email mvg@ktu.lt.

Any changes to the course dates or times will be communicated via email. If the new date does not suit you, please contact us at mvg@ktu.lt to discuss alternatives.

Detailed course information – dates, times, venue (or online access links) – will be sent a few days before the course begins.

Yes. In most cases, course materials (slides, exercises, etc.) are shared with participants via email or the learning platform after the course.

This depends on the programme. If a course is being recorded, you will be informed in advance. In some cases, recordings are available only for a limited time.

No. Each participant must sign an individual contract. For minors, the contract is signed by a legal representative. If you are unable to attend, please contact mvg@ktu.lt – we will help you with contract cancellation or transfer to another group.